General

Yes, as the Radio FM application plays Internet radio stations, it requires Internet. Our app RadioFM has the vision to ensure Any-Radio-Anywhere, which is possible through Internet Radio. So, our app is an Internet-based Radio app.

All the radio stations are hosted by the respective station owners, and Radio FM exercises no control over the same. In case a station has stopped working, you can write to us to support@appradiofm.com and we will try to speak to the station owner to rectify the same.

Radio FM is a free application and there are no charges for downloading the application. However, as the application plays Internet Radio stations, you may incur data charges as per your carrier data plan. So, we suggest you check with your carrier for data usage.  

1. You can either request the station from our application or website through Suggest a Station feature. Or mail us at support@appradiofm.com . We will talk to the station provider to include that in our application. 2. Or, You can directly speak to the station owner, and they can contact us for including their station in Radio FM.

If you subscribed to Radio FM Premium using your iOS device, you'll need to unsubscribe through Apple.  Likewise, if you subscribed using your Android device, you’ll need to unsubscribe through Google Play.  All app subscriptions are controlled by their respective app stores (i.e., iTunes App Store or Google Play). For directions on how to unsubscribe through Apple, please read this Apple FAQ. For directions on how to unsubscribe through Google Play, please visit this Google FAQ.

Tired of listening to ads? Subscribe to Radio FM Premium and enjoy your favorite internet radio station without any display ads. 1. To purchase the subscription, click on the Premium icon present on the top of the screen or from the menu button present on the top left corner. 2. The subscription screen will be displayed. (if not logged in you will be first required to log in/signup to your Radio FM account) 3. Choose the pack as per your choice and click on "Get Premium" button You’ll be redirected to the payment page, complete the payment. After the successful payment, your Radio FM account will be upgraded to Radio FM Premium. With Radio FM Premium you can enjoy your favorite radios and podcasts without any display ads and you’ll also unlock the Car Mode feature. You can log in in up to 3 devices using your Premium id, sync your favorites and enjoy them anytime, anywhere.

When you subscribe to Radio FM Premium, we remove all the display ads. The ads you are hearing may be part of the broadcaster’s streams. While we have control over the in-app display and banner ads, we do not have any control over the commercials that are played from the broadcaster's side.  

After the end of the trial period, you will be automatically charged for the first month or year of the Radio FM Premium service depending on the plan you opted for.  

You can choose to upgrade your subscription pack at any time even during an ongoing pack. But, you don’t get an option to downgrade your subscription. But at the end of the annual subscription, you can unsubscribe from the annual pack and then choose to purchase a new monthly subscription.    

Do you know you can enjoy all your favorite radios by enabling Radio FM on your Alexa device? To enable and listen to internet radios on your Alexa device follow the steps given below: Open the Alexa App 1. Search for Radio FM in skills 2. Tap on Launch 3. Click on “This Device” and you are good to go. 4. To start listening to your favorite radio say, “Alexa, Ask Radio FM to play (the radio name)”, ex. If you wish to listen ON Hits say, “Alexa, Ask Radio FM to play ON Hits”  

1. Open the Sonos app 2. Tap the Settings in the bottom right corner of the app 3. Tap on 'Services & Voice' 4. Tap on 'Add a Voice Assistant' under the Voice section 5. Click on 'Amazon Alexa' 6. Click on 'Add to Sonos' 7. Select the rooms you want to add Amazon Alexa to or tap "Select All" 8. Tap 'Add Amazon Alexa' at the bottom 9. Sign in to your Amazon account and follow the instructions  

Follow the steps given below to delete your Radio FM account: 1. Go to Settings by clicking on three dots(⋮) on top right. 2. Sign in to your account. 3. After signing in to your account you’ll find the “Delete” option at the end of the screen 4. To delete your account, click on Delete. 5. Delete Account screen will appear. Tap on “Delete Account”. 6. An OTP will be sent to your registered email address. Enter the OTP to delete your account. Remember: If you are subscribed to Radio FM Premium, please note that you will need to unsubscribe from Play Store/App Store, since we don’t control the billing process. If you don’t cancel the subscription, you’ll be automatically charged on the due date.   To unsubscribe through Apple, please read this Apple FAQ. To unsubscribe through Google Play, please visit this Google FAQ.  

Got a new device? Looking to transfer your Radio FM Premium services to this new device? No worries! You can easily reinitiate your subscription on a new device by signing in to your Radio FM account with the same email id that you used to purchase the ad-free subscription. 1. Open the Radio FM app 2. Click on the three dots in the top right corner and select Settings 3. In the Settings screen, tap on "Sign in", under the accounts section. 4. Now use the same email id to sign in, that you used to purchase the Radio FM Premium pack. After logging in, your Premium services will be re-initiated on your new device. Also, all your favorite radio stations, episodes, and subscribed podcasts will be synced to this device.

You don't need to connect your mobile phone with earphones to enjoy your favorite radios on the Radio FM app. All you need is an active internet connection to get access to online FM radios from around the world. If you want to use your wireless earphone then all you need to do is turn on your phone's Bluetooth and connect it with your earphones.  And you can continue enjoying your favorite radios and podcasts on Radio FM app

To sync your data on multiple devices, follow the steps given below:- 1. Open the Radio FM App. 2. Click on the Settings Button in the top left corner. 3. Click on the Automotive option under the Accounts section. 4. Enter your email address and Tap on the Fetch Code. 5. Enter the code on the other device you want to sync the data in. With this you can easily get your favorites and recently played stations on car automotive system and tv's

To enjoy online radios and podcasts on your Windows follow the steps given below: 1. Open Microsoft Store and Download Amazon Appstore. 2. Open the Amazon store and install Radio FM 3. Once installed you can enjoy all your favorite online Radios and Podcasts from around the world and explore your new favorites. Note:- Radio FM is compatible with Windows 11 only.  

Here’s how you can try fixing it: Do stations on Radio FM app keep pausing after some time? There are several reasons why stations on Radio FM keep pausing. Some of them are:  1. Network Issue - Radio FM may keep pausing if you’re connected to an unstable network,  2. Multiple active devices - if your Radio FM account is active on various devices, that might cause a pausing problem.  3. Radio FM may stop working if there are too many apps running background  4. Too many temp or cache files  5. Enabled battery-saving mode for the app Ways you can try to fix this issue: If you experience this problem on your Android/iOS device, then the reason is probably that the background operation of the Radio FM app is restricted by the Android/iOS system to save energy. If you have enabled battery saver mode, then it might be the reason why Radio FM keeps pausing on your device. 1. Go to “App” from your phone’s Settings 2. Select App Management and search for the “Radio FM” app. 3. Under App Info, tap on Battery Usage. 4. Switch ON “Allow background activity. If you’re having a pausing problem consistently, what you want to do is turn off your phone, and wait about 15 seconds, and then turn it back on. This always is a helpful way to just give your system a reset and try again.  

Data Deletion Request Process The information of the user once delivered to RadioFM will be retained by RadioFM in compliance with laws i.e. Personal Information Protection Act (Korea), GDPR and IT guidelines and laws of Indian Govt, which direct the company to retain such information.  Account Deletion Request Open the app and navigate to the "Settings" screen. Locate the "Delete Account" option and select it. Follow the on-screen instructions to provide the necessary details and confirm your request. Alternatively, you can send an email to us at support@appradiofm.com with the subject line "Data Deletion Request”, with a clear request for data deletion.  On receiving the request, RadioFM will delete the account after verifying the user’s login ID (email).  Details of Account Handling Data Deleted: Upon receiving an account deletion request, RadioFM will delete the account after verifying the user’s login ID (email). This could include personal preferences, recent history, subscribed podcasts, favourite stations and episodes, and other related data. On deletion of the account, his future subscription, if any will not be stopped automatically. To stop future subscriptions, if any, a user will need to unsubscribe from the Play Store or App Store, from where he purchased the premium features. Retention Period: We’ll retain your account information for a period of 180 days in compliance with Information Technology Rules 2021 notified by Govt. of India. On expiry of this period, the information will be deleted. For any further inquiries or assistance related to data management, please feel free to contact us at support@appradiofm.com.  We value your privacy and are committed to transparently managing your data in line with our privacy policy.