Episodes List

Spotlight on accessible communication report audio

Spotlight on accessible communication report audio

19 Aug, 2026
Sadia Mir, Public Engagement Advisory Group member | Making Complaints Count

Sadia Mir, Public Engagement Advisory Group member | Making Complaints Count

24 Feb, 2026
Episode seven | Paula Sussex, Parliamentary and Health Service Ombudsman

Episode seven | Paula Sussex, Parliamentary and Health Service Ombudsman

01 Dec, 2025
Episode six | Sandy Lewis, Director of the Maternity and Newborn Safety Investigations Programme

Episode six | Sandy Lewis, Director of the Maternity and Newborn Safety Investigations Programme

17 Sep, 2025
Episode five | Complaint Standards

Episode five | Complaint Standards

09 Jul, 2025
Episode four | Lisa Cowley, CEO at Beacon Vision

Episode four | Lisa Cowley, CEO at Beacon Vision

23 Apr, 2025
Episode three | Dr Tony Dysart

Episode three | Dr Tony Dysart

10 Feb, 2025
Episode two | Bishop Dr Desmond Jaddoo MBE

Episode two | Bishop Dr Desmond Jaddoo MBE

16 Dec, 2024
Episode one | Rebecca Hilsenrath

Episode one | Rebecca Hilsenrath

26 Jul, 2024
Radio Ombudsman #33 | Rob Behrens reflects on seven years as the Ombudsman

Radio Ombudsman #33 | Rob Behrens reflects on seven years as the Ombudsman

28 Mar, 2024
Radio Ombudsman #32 | Dr Sooj on making health advice go viral and battling misinformation

Radio Ombudsman #32 | Dr Sooj on making health advice go viral and battling misinformation

15 Mar, 2024
Radio Ombudsman #31 | Adam Wagner on defending human rights in extraordinary times

Radio Ombudsman #31 | Adam Wagner on defending human rights in extraordinary times

02 Feb, 2024
Radio Ombudsman #30 | Melissa Mead on raising awareness of sepsis after the loss of her son

Radio Ombudsman #30 | Melissa Mead on raising awareness of sepsis after the loss of her son

27 Sep, 2023
Radio Ombudsman #29 | Dr Bill Kirkup on patient safety and investigating avoidable harms

Radio Ombudsman #29 | Dr Bill Kirkup on patient safety and investigating avoidable harms

27 Jun, 2023
Radio Ombudsman #28 | Polly Curtis on the relationship between state and citizens

Radio Ombudsman #28 | Polly Curtis on the relationship between state and citizens

07 Oct, 2022
Radio Ombudsman #27 | Joshua Rozenberg discusses barriers to justice and Ombudsman reform

Radio Ombudsman #27 | Joshua Rozenberg discusses barriers to justice and Ombudsman reform

04 Jul, 2022
Angela MacDonald on her role as Complaints Champion for UK Government

Angela MacDonald on her role as Complaints Champion for UK Government

24 May, 2022
Will Powell on the tragic loss of his son and his 30-year quest for justice

Will Powell on the tragic loss of his son and his 30-year quest for justice

06 May, 2022
Derek Richford on how personal tragedy led him to uncover serious failings in maternity care

Derek Richford on how personal tragedy led him to uncover serious failings in maternity care

03 Sep, 2021
Derek Richford on how personal tragedy led him to uncover serious failings in maternity care

Derek Richford on how personal tragedy led him to uncover serious failings in maternity care

03 Sep, 2021
Day Riley on being transgender, mental health and what Pride means to her

Day Riley on being transgender, mental health and what Pride means to her

24 Jun, 2021
Day Riley on being transgender, mental health and what Pride means to her

Day Riley on being transgender, mental health and what Pride means to her

24 Jun, 2021
Baroness Hale of Richmond: Blazing a trail and balancing objectivity with empathy in the courtroom

Baroness Hale of Richmond: Blazing a trail and balancing objectivity with empathy in the courtroom

12 Feb, 2021
Baroness Hale of Richmond on blazing a trail and balancing objectivity with empathy in the courtroom

Baroness Hale of Richmond on blazing a trail and balancing objectivity with empathy in the courtroom

12 Feb, 2021
Lord Adebowale: Leadership, tackling health inequalities and reshaping the NHS after COVID

Lord Adebowale: Leadership, tackling health inequalities and reshaping the NHS after COVID

02 Dec, 2020
Dame Jackie Daniel: The challenges of being a senior leader in the NHS

Dame Jackie Daniel: The challenges of being a senior leader in the NHS

30 Oct, 2020
Sir Robert Francis: Why listening to patients is vital to improve services

Sir Robert Francis: Why listening to patients is vital to improve services

10 Sep, 2020
Ian Trenholm: Integrity, curiosity and effective regulation

Ian Trenholm: Integrity, curiosity and effective regulation

22 Jul, 2020
Rafael Ribó: Championing human rights

Rafael Ribó: Championing human rights

22 Jun, 2020
Dr Tony Dysart: Working as a GP during the coronavirus pandemic

Dr Tony Dysart: Working as a GP during the coronavirus pandemic

29 May, 2020